Resolving Concerns Swiftly: Zerodha Complaints Resolution and Customer Support
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Zerodha Consumer Complaints
Zerodha is India’s No. 1 Stock broker. It is the greatest and most known broker. It offers an online flat fee discount brokerage service to invest in Equity, Currency, Commodity, IPO and direct mutual funds. It charges ₹20 brokerage for intraday and F&O and it charges flat ₹20 or 0.03% (Whichever is lower) per trade.
Zerodha Complaints
Zerodha broker complaints reports provide the detail about the number of complaints received by the stock exchange from the Zerodha customers. Zerodha Customer reviews are always important. Complaints about Zerodha depends upon Zerodha app review and Zerodha account review. You can check the Zerodha Review 2024 here.
While Zerodha app review generally includes the following:
Zerodha API review
And Zerodha Account Review includes the following:
Zerodha Account opening complaints.
Zerodha Complaint Online
Through the Zerodha complaint portal, users can raise ṭhe Zerodha complaint ticket. Where people can ask their all issues and query on this support portal. To know the Zerodha complaint status or Zerodha complaint ticket status, you can enter your details in the required format and upload your complaint file on there.
Zerodha Consumer Complaints Report analyses the Zerodha online complaint data given by the BSE and NSE. If any user wants to make Zerodha complaint to SEBI, they can register their complaints against any stock broker. Zerodha app complaints is most searching bar on Zerodha google review. This report shows the health and status of the broker. Whenever users face any issues like Zerodha withdrawal problems and Zerodha technical problems etc. These complaints are serious grievances that are put on by the customers. If these issues remain undissolved by the broker and customer. The customer then filed these legal complaints with the stock exchange.
Zerodha Consumer Complaints on Yearly Basis
Zerodha complaint number report also provides number of active clients in Zerodha. This shows the growth of the broker year wise. Both NSE Zerodha Complaints and BSE Zerodha complaints are mentioned in the below table.
EXCHANGE | FINANCIAL YEAR | NUMBER OF CLIENTS | TOTAL COMPLAINTS (No.s) |
NSE | 2024-23 | 6,583,612 | 97 |
BSE | 2024-22 | 3,316,769 | 46 |
NSE | 2024-22 | 6,277,434 | 543 |
BSE | 2024-21 | 4,52,471 | 19 |
NSE | 2024-21 | 24,74,663 | 441 |
BSE | 2019-20 | 4,51,299 | 25 |
NSE | 2019-20 | 14,14,376 | 432 |
BSE | 2018-19 | 2,34,716 | 24 |
NSE | 2018-19 | 8,87,267 | 265 |
BSE | 2017-18 | 2,59,642 | 28 |
NSE | 2017-18 | 5,40,905 | 339 |
BSE | 2016-17 | 30,690 | 10 |
NSE | 2016-17 | 1,65,586 | 99 |
BSE | 2015-16 | 5,377 | 3 |
NSE | 2015-16 | 61,970 | 25 |
NSE | 2014-15 | 30,379 | 17 |
NSE | 2013-14 | 17,523 | 8 |
NSE | 2012-13 | 7,996 | 7 |
NSE | 2011-12 | 1,163 | 4 |
ZERODHA Complaints at NSE
Particulars | 2024-23 | 2024-22 | 2024-21 |
Active Clients | 6583612 | 6277434 | 3602074 |
Complaints | 97 | 543 | 868 |
Resolved through the exchange | 73 | 439 | 723 |
Non actionable | 4 | 93 | 98 |
Advised / Opted for arbitration | 0 | 0 | 0 |
Pending for redressal with exchange | 20 | 11 | 47 |
No. of arbitration filed by clients | - | 4 | 6 |
Decided by arbitrators in favour of clients | - | 3 | 4 |
Decided by the arbitrators | - | 3 | 1 |
Pending for redressal with arbitrators | - | 1 | 2 |
ZERODHA Complaints at BSE
Particulars | 2024-22 | 2024-21 | 2019-20 |
Active Clients | 3316769 | 452471 | 451299 |
Complaints | 46 | 19 | 25 |
Resolved through the exchange | 46 | 16 | 23 |
Non actionable | 3 | 0 | 2 |
Advised / Opted for arbitration | 1 | 0 | 1 |
Pending for redressal with exchange | 0 | 3 | 2 |
No. of arbitration filed by clients | 0 | 0 | 0 |
Decided by arbitrators in favour of clients | 0 | 0 | 0 |
Decided by the arbitrators | 0 | 0 | 0 |
Pending for redressal with arbitrators | 0 | 0 | 0 |
NOTE: *Including against its sub brokers, authorised persons employees, etc.
**Non actionable refers to the complaints that are incomplete/outside the scope of the stock exchange.
How to Complaint in Zerodha?
If any user wants to complaints against Zerodha, users can visit Zerodha Contact us portal. Customers can also raise their complaints by sending an email to Zerodha complaints Email Address i.e., complaints@zerodha.com or else you can contact at Zerodha Complaints Number i.e., 08047181888.
Some other details of Zerodha customer care are given below:
Zerodha Customer Care Number: 080 4718 1888
Zerodha contact time: Monday – Friday at 8:30 AM - 5:00 PM
Open Your Demat Account with Zerodha
Comments for Resolving Concerns Swiftly: Zerodha Complaints Resolution and Customer Support
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Frequently Asked Questions
To do paper trading in Zerodha streak. Select the paper trading option while deploying strategy in live market.
No. A customer can open only one trading account or demat account with Zerodha. You cannot open two trading accounts with same PAN number with Zerodha.
Note: You can open other trading or demat account with the same name and PAN number with other brokers. But this can't be done with one broker because of SEBI regulations.
Streak is not owned by Zerodha. It is a third party trading software provided by Zerodha to their customers.
Sensbull is an option trading software provided by Zerodha. It is especially designed and made for option trading.
Zerodha is safe as any other stock broker in India. It is a genuine and the trusted stock broker and comes among the lowest risk broker in India. It is a debt free company and they only offer broking services.
In the last 9 years, there is no single major violation has been reposted. Thus, it is the safest stock broker of India.
Zerodha coin mutual fund investments are good because it has various fund houses to choose the best one to invest as per your need.
On subscription page, you can check all active smallcase in Zerodha.
Customers can buy smallcase in Zerodha if they have a Zerodha demat account. If you do not have a Zerodha demat account, open your Zerodha demat account first.
It may take 2-3 days time to open the demat account.
Yes, Zerodha offers trading in foreign exchange (currency). The customers can trade in currency derivatives at BSE and NSE exchanges simply by using the Zerodha trading account. The customer is required to enable the Currency trading segment before he/she start to trade in the Forex.
Yes. Zerodha offers trading in forex (currency). You can trade in currency derivatives at BSE and NSE exchanges using the Zerodha trading account. The customer needs to enable the currency trading segment before starting the trading in currency.
Yes, Zerodha provides the advance technical charts on its free Kite trading platform. The Technical charts that are offered in Kite trading app are the best in the industry.
Yes, Zerodha favorable for long term investors. Zerodha offers the Equity delivery brokerage at free. It automatically brings down the trading costs thereby helping a lot of money in the long term. It also offers commission-free direct mutual funds that results in additional earning of 1% yearly.
In Zerodha the customer has to open a demat account along with the trading account. It does not allow linking of its trading account with a demat account from some other depository participant (DP).
Note:
• You can have multiple demat accounts if you want on your name with different brokers.
• You can continue holding your Sharekhan demat account if you wish to do so.
• You could transfer all your holdings in the Sharekhan demat account to Zerodha demat account at the time of closing the Sharekhan demat account. It is a simple process.
In the year 2015, after the company’s incorporation. Smallcase decided to tie up their operation with India’s no. 1 stock broker Zerodha in the year of 2016 July
Zerodha coin online account opening is same as Zerodha demat account. Visit garvthakur.com to check Zerodha online account opening procedure.
Zerodha do not offer home pickup service of account opening forms. The customer is required to courier the forms at Zerodha Bangalore office. The forms can also be filled online.
To contact Zerodha support, you can contact on Zerodha Customer Care no. i.e., 08047181888 or visit the official website of Zerodha.
If you are into algo trading and you have no knowledge of coding. Then Zerodha streak is beneficial for you.
Yes, Zerodha coin is free for all Zerodha demat account holders.
Zerodha is an online discount brokerage model where only online trading services are offered to the customers or traders. It uses the latest and advance technology to serve its customers and has less branches and offices. The technology helps its customers to scale and reduce the operational cost which in-term helps them to maintain huge profits despite offering low-cost trading.
LTT in Zerodha stands for Last Traded Time. The last traded time shows when a particular share or contract was last bought or sold. It helps the traders to know the demand for a particular share on that particular day.
NFO stands for New Fund Offer. An NFO is the first time when a fund is offered for subscription by an AMC. The customer cannot invest in NFO through Zerodha Coin currently. However, you can buy NFO from the AMC directly.
No, mutual funds in Zerodha coin are free. Zerodha does not charge any amount for Zerodha coin mutual funds.
Zerodha coin or kite is linked automatically. You just need to login to Zerodha kite to use Zerodha coin. Users can also login to Zerodha coin separately.
All the orders will get squared off before the end of the day. IOC stands for 'Immediate or cancel'. It means that the order is executed as soon as it is released and in case the order fails to execute, then it is immediately canceled.
When you open a Zerodha demat account, your Zerodha coin account gets activated automatically. There is no separate procedure to activate Zerodha coin account.
To use coin platform Zerodha, login to Zerodha coin using your Zerodha kite login credentials and make investments.
To invest in Zerodha coin mutual funds, login to Zerodha coin. Select the mutual fund schemes you want to invest in and buy.
You can place an MIS buy order in one exchange and the MIS short order in the other exchange. However, by the end of the trading day, both of these trades are required to be squared off individually on each exchange.
The SMS facility in Zerodha is optional and is charged at ₹1 per SMS.
Coin by Zerodha is free for Zerodha customers.
Zerodha streak only provides 7 days free Zerodha streak trail for Zerodha users. Once the free demo period is over, users have to pay minimal charges as per the Zerodha streak plan chosen by them.
No there are no charges for Zerodha coin. All Zerodha users can access Zerodha coin for free.
Yes, some of the services provided by Zerodha are free. It offers Mutual fund investment and brokerage free equity delivery trading. The brokerage fee for Intra-day and F&O trading is ₹20 per executed order or 0.03% (whichever is lower).
Trading and investing in Stock market is quiet risky but Smallcase suggest you better path for trading as per expert advice.
Yes, Zerodha streak is safe to use.
Yes. Zerodha’s free Kite trading platform provides advance technical charts. The advance charts are provided by Zerodha are among the best in the Industry.
To create strategy in Zerodha streak, login to Zerodha. Decide and enter Entry & Exit points based on a set of conditions and with the help of Zerodha streak indicators. And system will automatically create strategy based on the data fed by you.
There are no charges ₹0 (free) on btst in Zerodha, you need to pay only taxes STT, Stamp Duty, GST, and SEBI charges
Use Zerodha smallcase by creating your own portfolio. After creating, buy those stocks. Then, track and manage your stocks regularly at Smallcase.
An individual need to have 3 accounts i.e. Trading, demat and a bank account. Zerodha offers trading and demat account services to its customers. Trading account is required to place buy & sell orders and the demat account is required to hold all the bought securities in electronic form. The trading and demat account of the customer are linked to their bank account.
There two different Zerodha streak plans i.e., Zerodha streak regular plan and Zerodha streak ultimate plan. Zerodha streak cost are different for these two plans. Cost of Zerodha streak regular plan is ₹690 + GST per month and cost of Zerodha streak ultimate plan is ₹1400 + GST per month.
Yes, Zerodha coin is safe as all your investment are kept securely in Zerodha demat account.
Discount brokers are the brokers that offers only online broking services to its customers and at a very low-cost. Zerodha discount broker uses the latest computer technology to offer online trading services to millions of customers. The brokerage charge for discount brokers are usually less than the traditional full-service brokers. Zerodha is an online discount broker.
Yes, Zerodha coin is totally free for all Zerodha customers. Charges for Zerodha coin are zero.
The Zerodha offers truly brokerage free equity delivery trading and mutual fund investment. It charges flat ₹20 or 0.03% (whichever is low) per executed order.
Many investors are confused if Zerodha coin is direct or regular fund? Zerodha coin provides in investment facility in direct mutual fund which means Zerodha coin is direct mutual fund.
Yes, Zerodha coin requires Zerodha demat account. You can only invest using Zerodha coin if you have a Zerodha demat account.
Zerodha coin is a trading software provided by Zerodha for Direct mutual fund investment.
Sentinel Zerodha is free. Now users do not have to pay any charges for Zerodha Sentinel to make Zerodha Sentinel Login.
Yes, You need to open a Demat and trading account.
To install Zerodha streak app, visit google play store or apple app store.
Sensibull is a third-party trading software provided by Zerodha to their customers. Sensibull is an independent start-up backed and funded by Zerodha.
There are no charges ₹0 (free) on btst in Zerodha, you need to pay only taxes STT, Stamp Duty, GST, and SEBI charges
Zerodha charges an amount of ₹20 per executed order or .03% whichever is lower for equity, currency and commodity futures trading.
Just login in to Zerodha coin app using Zerodha account login credentials and start investing in mutual funds.
The Zerodha is a depository participant of CDSL depository. This means it works as a service agent for demat account which is held by CDSL, one of the two central depositories.
Yes, the BTST i.e. buy today- sell tomorrow facility is available in Zerodha. It allows the traders to sell shares before they deposit into your demat account on T+2 days.
Zerodha offers the service to place AMO orders. These AMO orders are placed after the market hours for the next trading day in advance.
AMO (After Market Orders) allows the customers to place online buy/sell order before the stock exchanges are open for trading. The order timing for AMO order changes by the trading segment.
No, Zerodha doesn't offer any trading account on minor's name.
No, Zerodha does not provide the margin funding facility.
Mutual fund investments made via coin of Zerodha are Direct mutual fund investment.
The Z Pin is the 4-digit telephone code. This is the customer’s personal identification number. This number is required to place orders through the call, trade desk and to raise support requests.
Whenever the customer will call Zerodha customer support or call & trade desk, he/she have to authenticate themselves using the Z Pin code.
Zerodha does not provide interest on the money that is held in the trading account. It does not accept any personal Fd’s as margin for trading.
Zerodha kite and Zerodha coin are the two different trading platform provided by Zerodha. But login credentials of Zerodha coin and Zerodha kite is same. Also, users can access Zerodha coin in Zerodha kite platform as well.
Zerodha is completely an execution platform only. It does not provide any form of advisory or tips. We believe that traders and investors should make educated and informed trades based on the research and analysis.
No, it is not compulsory to maintain a minimum balance in the Zerodha Trading account.
Yes, You can easily buy mutual funds online via Zerodha coin.
CNC stands for Cash and Carry. It is simply a product code and if you use them to buy and sell shares on the same day, they will still be considered as Intraday trade. NRML (Normal) is used for overnight trading for futures and options.
Zerodha streak is chargeable, but Zerodha provides 7 days Zerodha streak free trial.
The Margin for Zerodha is reduced across all the segments including Intraday at BSE, NSE and MCX on 2 January, 2019. It is in line with the new margin policy introduced by SEBI. As per the policy, the brokers cannot offer ab additional margin to customers. The margins are now prescribed by the exchanges and are the same across the brokers.
To start SIP in Zerodha coin, login to Zerodha coin. On home page, click on ‘Direct SIP’ and start investing in Zerodha SIP.
Sensibull by Zerodha has three plans for Zerodha users. Out of these three plans one plan is free with limited basic features while other two plans are chargeable.
First create your strategy and then back test your strategy. Finally, deploy your strategy in live market.
If you do not have a Zerodha demat account, open your Zerodha demat account first.
Zerodha has no charges for Zerodha coin that means Zerodha customers can use Zerodha coin without any charges or fees.
Visit signup.zerodha.com and follow the instructions to open an account. See video tutorial on how to open an account online.
If the customer wants to change the bank account that is linked with their Zerodha account. The customer needs to submit the 'Account Modification Form' with a bank proof document. The steps to change the Zerodha bank account are:
1. Visit the Zerodha website
2. Move to the 'Download & Resources' section.
3. Download the 'Account Modification Form'
4. Fill the form, sign it and get a print out.
5. Attach the bank proof documents like bank statements, cancelled cheque etc., along with the form and send it to the Zerodha Bengaluru office.
To create smallcase in Zerodha involves four steps i.e., create, buy, track and manage. For more details, visit garvthakur.com.
Once you apply in Zerodha for opening an account, it takes 24-48 hours to get activated. Any kind of discrepancies in the submitted forms or documents can delay the account opening process.
Coin by Zerodha is safe as it is an excellent mutual fund investent platform provided by Zerodha.
No, at present the investing in Zerodha US stocks is listed in foreign stock exchanges is not possible through Zerodha. If you are still wishing to invest in Apple, Google, Facebook, etc. then mutual funds are the easiest way.
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