Master Trust is a discount brokerage firm that is a part of Master Trust Capital Services Ltd. This brokerage firm was incorporated in the year 1985. The Capital Services Limited is one of the leading financial firm company in India.
This Master Trust Group has entered to the discount brokerage business since August 2014. The Master group has initiated to offer both the flat fees each trade and the standard trading plans. The company has successfully earned and developed the PAN India presence holding the client base of 2,50,000 that covers more than 300 locations across the 22 states in India.
Here, are some of the unique features of this discount broker.
1. It has a single trading and back-office software for all the segments that includes Equity, Currency, and Commodity. It has a single login for the trading and back-office software that makes it convenient.
2. It offers various flexible feature where in the balance across the various segments i.e. equity, commodity, derivatives and currency can be used as one single balance.
Consumer Complaints Against Master Trust
Master Trust complaints provides the detailed report about the number of complaints received by the stock exchanges. The Master Trust consumer complaint report examines the online data provided by BSE and NSE. The report determines the health of the broker.
Such complaints are the serious grievances that are against Master Trust broker by their customer that remain unsolved. The customers have then filed such complaints at the National Stock Exchanges. The Master Trust complaint determine the number of reports shows the number of active clients. It also determines the health of the broker.
NSE
2024-21
44,280
17
BSE
2019-20
12,239
2
NSE
2019-20
40,021
11
NSE
2018-19
41,710
17
BSE
2017-18
21,207
7
NSE
2017-18
45,757
24
BSE
2016-17
15,412
4
NSE
2016-17
34,623
32
BSE
2015-16
16,346
6
NSE
2015-16
32,003
19
BSE
2014-15
11,835
11
NSE
2014-15
34,161
27
BSE
2013-14
116,335
6
NSE
2013-14
28,596
22
BSE
2012-13
107,285
7
NSE
2012-13
108,443
43
BSE
2011-12
96,268
5
NSE
2011-12
99,656
19
NSE
2024-21
44,280
17
Consumer Complaints at NSE
2024-21
2019-20
2018-19
Defaulter Yes/No
No
No
No
No. of clients at the beginning of the year
No. of active clients
44,280
40,021
41,710
No. of complaints received *
17
11
17
Resolved through the exchange
11
10
17
Non actionable **
3
0
0
Advised / Opted for arbitration
0
0
0
Pending for redressal with exchange
3
1
0
No. of arbitration filed by clients
0
0
1
Decided by arbitrators in favour of the clients
0
0
1
Decided by the arbitrators
0
0
0
Pending for redressal with arbitrators
0
0
0
% of No. of complaints as against No. of active clients
0.03
0.02
0.04
% of complaints resolved as against complaints received
82.35
90.9
100
Consumer Complaint at BSE
2024-21
2019-20
2018-19
Defaulter Yes/No
No
No
No
No. of clients at the beginning of the year
1,92,352
1,60,606
1,48,423
No. of active clients
12,239
21,207
15,412
No. of complaints received *
2
7
4
Resolved through the exchange
2
4
2
Non actionable **
0
0
0
Advised / Opted for arbitration
0
1
1
Pending for redressal with exchange
0
4
1
No. of arbitration filed by clients
0
1
0
Decided by arbitrators in favour of the clients
0
0
0
Decided by the arbitrators
0
0
0
Pending for redressal with arbitrators
0
1
0
% of No. of complaints as against No. of active clients
0
0.03
0.03
% of complaints resolved as against complaints received
Yes, It is good for the beginners. Even the customer has a little or no experience in trading, an individual will find that company armed with its exhaustive daily, weekly and monthly reports helps the customers to get a complete understanding of the overall behavior of industry.
Master Trust capital was developed with two companies Master Capital Services Ltd and Arora financial consultants ltd in the year 1994 in Mumbai, Maharashtra.
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