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Definedge Securities Complaints: Addressing Your Concerns Professionally

 
 
 

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Definedge Securities Complaints Details

Definedge Securities is a reputed financial services company that offers a wide range of financial investment and trading services to customers in many segments, including equity, commodities, currency, derivatives, mutual funds, bonds, and IPOs. Definedge Securities is registered under the Indian financial authorities such as the National Stock Exchange (NSE), Bombay Stock Exchange (BSE), Multi Commodity Exchange (MCX), Central Depository Services Limited (CDSL), and Securities and Exchange Board of India (SEBI). Definedge Securities provides many advanced and cutting-edge trading tools to make trading convenient and reliable.


Definedge Securities Complaints 

Definedge Securities takes matters seriously and strives to provide appropriate resolutions. The complaints received may vary in nature and can relate to a range of issues, including customer service, technical glitches, product-related concerns, delayed or improper execution of trades, unresponsive customer support, and difficulties in accessing account information. Customers can file complaints against Definedge Securities at the stock exchange or Depository Board. 


Definedge Securities Complaints at Stock Exchange

The complaint details of Definedge Securities are mentioned below:

MonthCarried forward from previous monthReceivedResolved*Pending**
Jan 20240000
Feb 20240000
March 20240000
April 20240990
May 20240110
Grand Total010100


Definedge Securities Complaints at Depository

Definedge Securities complaint details that are registered at the depository board, are mentioned below:

MonthCarried forward from previous monthReceivedResolved*Pending**
Jan 20240000
Feb 20240000
March 20240000
April 20240330
May 20240000
Grand Total0330


Definedge Securities Customer Care Contact Details

To address customer complaints effectively, Definedge Securities has established a comprehensive customer support system. Clients can reach out to the company through multiple channels, including phone, email, or online chat. The customer support team is trained to handle complaints with professionalism and empathy, aiming to provide satisfactory resolutions and maintain a positive client experience. Definedge Securities customer care contact details are mentioned below:

Name: Mr. Sagar Jaju

Address: 2nd floor, Ambashish, Lane 9, Pakharbag, Bavdhan, Pune, Maharashtra, (411021)

Contact: 9922918835 

Email: care@definedge.com

Timing: Mon-Fri 9:00 AM to 6:00 PM


Name: Mr. Vinay Shah

Address: 2nd floor, Ambashish, Lane 9, Pakharbag, Bavdhan, Pune, Maharashtra, (411021)

Contact: 9764800700

Email: dpgrievances@definedge.com

Timing: Mon-Fri 9:00 AM to 6:00 PM


Definedge Securities Compliance Officer Contact Details

Name: Ms. Bhagyashree Zad

Address: 2nd floor, Ambashish, Lane 9, Pakharbag, Bavdhan, Pune, Maharashtra, (411021)

Contact: 9833089225

Email: compliance@definedge.com

Timing: Mon-Fri 9:00 AM to 6:00 PM



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Frequently Asked Questions

Yes, You can trade on multiple exchanges using a single demat and trading account with Definedge Securities.
Definedge Securities trading platform provides real-time market data to its clients.
Definedge Securities' registered office is located in Pune, Maharashtra.
Yes, Definedge Securities charges Rs. 300 AMC fees.
Yes, You can access the “Zone Mobile” Definedge Securities trading platform on a mobile device.
Definedge Securities allows placing all types of orders, including limit orders, stop-loss orders, market orders, etc.
Yes, Definedge Securities offers online trading platforms to customers.
Definedge Securities offers educational resources called “Market Pathshala” for traders.
You can access the Definedge Securities trading platform by opening a demat and trading account with them.
Definedge Securities is a next-generation stock brokerage firm that offers investment and trading opportunities to its clients.
Yes, Definedge Securities is a member of the stock exchanges NSE, BSE, and MCX.
Definedge Securities allows trading in equity, commodities, currencies, and derivatives.
Definedge Securities charges a flat fee of Rs. 18, or 0.03% per order, as brokerages charge on trading.
You need an Adhar Card, a Pan Card, Bank details, address proof, and income proof to open a demat account with Definedge Securities.
Definedge Securities provides both trading platform web-based and desktop-based. Zone Web is a web-based trading platform, and Tradepoint is a desktop-based trading platform.
Definedge Securities offers multiple trading platforms, such as “Zone Web”, “Zone Mobile”, and “Tradepoint”.
Yes, Definedge Securities is a registered broker with the national financial securities of India, such as the NSE, BSE, MCX, CDSL, and SEBI.
Yes, Definedge Securities provides research and analysis reports to its customers.
You can contact Definedge Securities through email, phone, or social media platforms.
Definedge Securities offers many investment and trading services in multiple segments, such as equity, commodities, currencies, derivatives, mutual funds, bonds, and IPOs.