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Resolve Queries and Concerns: Arch Finance Complaints - Garv Thakur

 
 
 

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Arch Finance Complaints Report Details

Arch Finance is a full-service stock brokerage firm that offers financial investment and trading services to its customers. Arch Finance allows investors and traders to invest and trade in multiple segments of the stock market, including equity, currencies, derivatives, mutual funds, bonds, and IPOs. Arch Finance is a SEBI-registered stock brokerage firm, that is also registered with multiple stock exchanges, including the National Stock Exchange (NSE), the Bombay Stock Exchange (NSE), and the Multi Commodity Stock Exchange (MCX). As a depository member of National Securities Depository Limited (NSDL) and Central Depository Services Limited (CDSL), Arch Finance has the authority to provide demat and trading account facilities to its customers. Arch Finance also provides customer care support to its customers with issues or complaints related to account opening, trading platforms, etc.


Arch Finance Complaints Details

Arch Finance complaints show financial conditions, products, service quality, etc. These complaints include issues related to account services, transactions, customer support, or any other aspect of their financial offerings. Arch Finance takes customer feedback seriously and is committed to resolving complaints promptly and fairly. They have a dedicated customer support team that works diligently to address customer concerns and find satisfactory solutions. Through a transparent and customer-centric approach, Arch Finance aims to learn from complaints, improve its services, and ensure a positive and satisfactory experience for all its clients. If Arch Finance does not resolve customer complaints, then customers can register their complaints on the Stock Exchange portal or the Depository portal. 


Arch Finance Complaints Monthly Data by Stock Exchange and Depository

MonthCarried forward from previous monthReceivedResolved*Pending**
Apr-220000
May-220000
June-220000
July-220000
Aug-220000
Sep-220000
Oct-220000
Nov-220000
Dec-220000
Jan-230000
Feb-230000
Mar-230000
Grand Total0000


Arch Finance Complaints Yearly Data by Stock Exchange

YearCarried forward from previous yearReceived during the yearResolved during the yearPending at the end of the year
2018-190110
2019-200330
2020-210000
2021-220000
2022-230000
Grand Total0440


Arch Finance Complaints Yearly Data by Depository

YearCarried forward from previous yearReceived during the yearResolved during the yearPending at the end of the year
2018-190000
2019-200000
2020-210000
2021-220000
2022-230000
Grand Total0000


Arch Finance Customer Care Contact Details 

Name: Kapil Sethi

Address: 81, 1st Floor, Daryaganj, New Delhi (110002)

Phone: +91-9311011608

Email: kapil.sethi@archfin.com

Timing: 10:00 AM – 5:00 PM (Monday to Friday)


Arch Finance Compliance Officer Contact Details

Name: Panchi Jain

Address: 81, 1st Floor, Daryaganj, New Delhi (110002)

Phone: +91-9311011613

Email: panchi@archfin.com

Timing: 10:00 AM – 5:00 PM (Monday to Friday)


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Frequently Asked Questions


No, Arch Finance does not charge any additional charges or fees for using the trading platform.
You can contact Arch Finance Limited’s customer support via phone at +91-8595233233” or email at “archfin@archfin.com”.
The Arch Finance trading platform can be accessed on desktop and mobile devices.
Arch Finance Limited offers broking, mutual fund, and insurance services.
Yes, you can place different types of orders (limit, market, and stop-loss) through the Arch Finance trading platform.
You can invest in mutual funds through Arch Finance by opening a mutual fund account with them.
Yes, you can place after-market orders using the Arch Finance trading account.
Yes, you can trade in equities and derivatives using the same demat account of Arch Finance.
Arch Finance provides an online trading platform to its customers.
Yes, Arch Finance provides a mobile app “Smart Nivesh: for trading and managing the account.
Arch Finance is a member of multiple stock exchanges, including the National Stock Exchange (NSE), Bombay Stock Exchange (BSE), and Multi Commodity Exchange (MCX).
Yes, Arch Finance charges account opening fees of Rs. 250 for demat and trading accounts.
Arch Finance Limited is a SEBI-registered company.
Yes, Arch Finance Limited provides stockbroking services.
Yes, Arch Finance Limited offers research and analysis reports to its customers.
You need to provide your Aadhar card, PAN card, bank details, and other required details to open a demat account with Arch Finance.
Yes, You can track your investments and portfolio online with the Arch Finance web platform or mobile app.
Arch Finance Limited has been operating in the financial market since 1995.