Finvasia Complaints: Addressing Concerns and Enhancing Customer Satisfaction on Garv Thakur's Platform
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Finvasia Consumer Complaints
Finvasia is a well-known discount broker of India, started its operation in 2009 and facilitate you to invest in BSE, NSE, MCX and NCDEX. Finvasia is a SEBI registered broker and a depositary participant of CDSL. Finvasia offers to invest/trade in equity, derivative, futures, options and mutual funds. It is a very transparent platform without any hidden charges as Finvasia does not charges single penny as brokerage and also offers free demat and trading account opening with zero AMC charges. Finvasia has its presence in more than 14 countries including Australia & Brazil and its headoffice is located in Chandigarh (India). Offices are also located in some countries such as India, United Kingdom, Mexico and Cyprus through which any one can open an offline account.
Finvasia is a very modern and technology-driven platform which is equipped with new features and a wide range of attractive facilities. There are many trading software and tools available on this platform such as ScalperT, NSE NOW, Nest, Presto and Blitz Trader. In a very short span of time, Finvasia becomes a market leader of brokerage industry.
Complaint against Finvasia:
Post-analysis of any trade is very necessary to understand the mistake as share market is a vast field which is full of uncertainties and risk. Mostly, every trader or investor have their own strategy, various kind of problems can come from the broker’s side related to fund transfer, software, order execution, demat & trading account. leverage, account opening, NRI account, brokerage etc. Customers/clients used to register those complaints of broker at national exchanges BSE and NSE. Such complaints are serious grievances against Finvasia which the broker has failed to resolve. This complaint data is provided by BSE and NSE and it shows overall health of Finvasia.
These complaint report also provides the total no of active customers of Finvasia as well as it shows the growth of the broker year on year.
Finvasia Consumer Complaints:
Financial Year | Exchange | Number of Clients | Total Complaints | Percentage |
2024-22 | NSE | 12,689 | 2 | 0.02% |
2024-21 | NSE | 12,078 | 46 | 0.38% |
2019-20 | BSE | 379 | 2 | 0.53% |
NSE | 5709 | 17 | 0.30% | |
2018-19 | NSE | 3371 | 6 | 0.18% |
2017-18 | NSE | 2013 | 10 | 0.05% |
2016-17 | NSE | 902 | 2 | 0.22% |
2015-16 | NSE | 633 | 1 | 0.16% |
Finvasia Complaint at NSE
Entity | 2024-22 | 2024-21 | 2019-20 |
Defaulter | No | No | No |
Number of active clients | 12,689 | 12,078 | 5709 |
Number of complaints received | 2 | 46 | 17 |
Resolved through the exchange | 1 | 35 | 14 |
Non-actionable | 0 | 7 | 2 |
Advised/Opted for arbitration | 0 | 0 | 0 |
Pending for redressal with exchange | 1 | 4 | 1 |
No. of arbitration filed by clients | 1 |
| 1 |
Decided by arbitrators in favour of the clients | 0 |
| 1 |
Decided by the arbitrators | 0 |
| 1 |
Pending for redressal with arbitrators | 1 |
| 0 |
Finvasia Complaint at BSE
Entity | 2017-18 |
Defaulter | No |
Number of active clients | 379 |
Number of complaints received | 2 |
Resolved through the exchange | 1 |
Non-actionable | 0 |
Advised/Opted for arbitration | 0 |
Pending for redressal with exchange | 1 |
No. of arbitration filed by clients | 0 |
Decided by arbitrators in favour of the clients | 0 |
Decided by the arbitrators | 0 |
Pending for redressal with arbitrators | 1 |
Comments for Finvasia Complaints: Addressing Concerns and Enhancing Customer Satisfaction on Garv Thakur's Platform
1 comments
Frequently Asked Questions
No because profits of the F&O segment used to credited to the ledger’s next working day, so, you can’t use the profit amount on the same day for new positions.
Insufficient margin cause when cash margin is not as required margin.
You can transfer shares from your another demat account to Finvasia demat account by following below two steps:
• Through DIS (Delivery Instruction Slip) – You can transfer your holdings or securities by filling DIS form and need to fill your DP details of Finvasia and submit it to the old broker.
• Through CDSL Easiest – You can transfer your holdings or shares through CDSL Easiest.
Finvasia offered 1times margin in Future and options. Where Finvasia margin for option selling is not provided to its customers.
No, Finvasia only offers 2-in-1 account on its platform.
Yes, any NRI around the world can invest in Indian Share market through Finvasia.
It is totally free; you don’t need to pay single penny for opening of demat and trading account on Finvasia.
If traders trading without sufficient margin then net buy premium, physical delivery margin and market losses as prescribed by the exchanges.
Yes, you can place After Market Order (AMO) on Finvasia.
Margin Call is the value of a trader's margin account falls down then exchange's required amount that is when a margin call occurs.
When traders have not sufficient balance for trading in their account then they get rejection of Insufficient margin. Which they can't be able to trade due to less funds.
Yes, NRE or NRO account is necessary if you want to invest money in India or to collect the income generated in India in INR once you become an NRI.
That Margin what traders need to invest into account before trading on margin and selling short margin.
Insufficient margin cause when cash margin is not as required margin.
Square off timings are variable in different segments:
• NSE CASH – 3:20 PM
• NSE NFO – 3:25 PM
• NSE CDS – 4:45 PM
• NSE CDS cross currency – 4:45 PM
• MCX (MAR to NOV) – 11:15 PM
• MCX (DEC to FEB) – 11:40 PM
Yes, NRI account opening from USA is possible. NRIs in USA can open an NRI account online or by visiting any of the bank branches nearby.
On a repatriable basis, for investing in equity delivery, NRIs can link their trading accounts with Axis bank and Yes bank only while on a non-repatriable basis, for investing in derivative segment, NRIs can link with any bank with us.
NRI/PIO are allowed to open only one account with any designated bank (Preferred bank - Axis bank or Yes bank) in a prescribed format for PIS account. After that, bank will issue a PIS approval letter to the investor.
For Calculating Future and Options margin or others Finvasia provided Margin Calculator for calculating the margin in all segments in details.
E- Margin facility available on some limited stocks only offered by stock exchanges.
Yes, Finvasia offers semi and fully Algo trading on its platform.
Peak margin is that minimum margin which clients have in their accounts while placing order.
Traders can calculate Customer margin through using Margin calculator in Finvasia. Where you get details about Span, Exchange exposure and more.
For Calculating Future and Options margin or others Finvasia provided Margin Calculator for calculating the margin in all segments in details.
Option Margin is calculated by using margin calculator and then enter your share details with lot and price and it will update you margin details.
You can say margin shortfall amount the difference value between SEBI mandated margin and available margin. If Margin shortfall amount first time is Finvasia then traders need to pay penalty 1% of the amount.
When traders have not sufficient balance for trading in their account then they get rejection of Insufficient margin. Which they can't be able to trade due to less funds.
Finvasia is equipped with many unique features such as free demat & trading account opening, zero brokerage in every segment, zero clearing charges, zero commission on mutual fund, online account opening facility, trading software & tools etc.
Option Margin is calculated by using margin calculator and then enter your share details with lot and price and it will update you margin details.
Finvasia offered 1times margin in Future and options. Where Finvasia margin for option selling is not provided to its customers.
Insufficient margin cause when cash margin is not as required margin.
Traders can calculate Customer margin through using Margin calculator in Finvasia. Where you get details about Span, Exchange exposure and more.
If traders trading without sufficient margin then net buy premium, physical delivery margin and market losses as prescribed by the exchanges.
No, every service is available online and you can also visit the Finvasia’s head office located in Chandigarh (India) for any offline support.
Penny Stocks are those types of shares that are traded at a very low price below Rs 10 and are usually listed on a smaller exchange. Finvasia does not offer leverage on penny stocks.
First margin call will be given as soon as the MTM loss reaches 50% of the total available margin and client will be asked to submit fresh margin or reduce the positions. One the MTM reaches 80% , position will be squared off.
Finvasia does not offer online IPO application facility but while applying through your bank account, you can enter Finvasia Demat Account Number to get your allotted shares in your demat account.
Finvasia offer following products to NRIs:
• Equity trading in BSE & NSE (Delivery based)
• Trade in F&O segment
• Direct Mutual Fund
• Bonds
No, Finvasia does not charge any extra brokerage on cancelling and modifying an order. Transparency is the key quality of Finvasia.
Yes, Finvasia offers free call and trade facility i.e. you don’t need to pay single penny for call and trade facility.
E- Margin facility available on some limited stocks only offered by stock exchanges.
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paul Aderson
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